General enquiries

+62 857 4840 5800

(Daily from 10am – 7pm)

Kindly note, that our hotline may experience

heavy traffic during peak hours. If you are

unable to get through, please try again later.

Alternatively, you can also drop us an email at

Email :

Media & Corporate Communications

Email :

Group Booking Hospitality

Email :

Sponsorship & Membership Development

Elly T . H

+62 857 4840 5800

Email :

School Programs

Bayu Fitria Wijayanti (Indonesian Languages)

+62 856 4607 3700

Juniarti (English Languages)

+62 821 4446 8002

Email :

If you lose an item during your visit, please approach the Visitor Services Counters / Guest Relation Officer or call the Museum’s general enquiries hotline (above cell phone numbers). To help us identify and locate your lost item, please provide us with the following information.


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